Terms of Use

Terms and Conditions (GTC)

1. Registration and booking

By registering (booking form), the tenant offers the landlord to conclude a lease. The reservation is binding, if the landlord has confirmed the reservation. For the landlord, the rental contract becomes binding when the booking form has been filled in and signed by the renter or the renter confirms a request for reservation by e-mail, the reservation has been confirmed by the landlord and a down payment of 25% of the total amount has been made.

2. Payment

After the confirmation of the booking by the landlord, the tenant within 8 days makes a down payment of 25% of the sum of the rental price and the final cleaning. The down payment is credited to the rental price. The final payment will be made by the renter no later than four weeks before the rental date. For bookings made from the 30th day before the rental date, the full rental price is due immediately. Payments are to be made by bank transfer. The possibility of cash payment can only be made directly to the landlord.

3. Cancellation or rebooking to substitute participants

3.1. Cancellation by the Client

The Client can cancel the booking prior to the arrival date. The cancellation has to be done in written form. The costs of full or partial cancellation are given in the table below:

until 46 days prior to arrival date - 25% of the total rental fees -

from 45 days to 31 days prior to the arrival date - 40% of the total rental fees -

from 30 days to 16 days prior to the arrival date - 50% of the total rental fees -

from 15 days to 2 days prior to the arrival date - 80% of the total rental fees

less than two days prior to the arrival date - 100% of the total rental fees

3.2. Cancellation by the agency

The agency can cancel the booking prior to the arrival date in case the apartment is not available any more in the booked period due to law or force majeure. The cancellation has to be done in written form. The client will be reim-bursed his upfront payment in this case.

3.3. Rebooking in favour of a third party The Client can transfer the booking at any time to third party. The Client and the third party will be liable for the rental cost as a joint debtor.

4. Liability

Other than for death or personal injury caused by the negligence of the landlord, the liability to the Client is limited to the price of the booking. Unless the landlord is liable under the above clause, the Client indemnifies the landlord from and against any and all liability and any claims, proceedings or damages resulting or arising from the booking, event or function, the Client, guests or any outside contractors of the Client. The landlord will not be liable for failure to perform to the extent that the failure is caused by any factor beyond its reasonable control. Clients are responsible for any damage caused to the allocated apartment, furnishings, utensils and equipment in them by any act, omission, default or neglect of the Clients, their guests or sub-contractors and will pay to the landlord on demand the amount required to make good or remedy any such damage.

5. Dogs and other Pets

Pets are not accepted.

6. Cleaning

The basic cleaning has to be done by the Client. This includes the cleaning of the kitchen equipment and objects of utility as well as to empty the garbage cans. The final cleaning will be done by the landlord. Cost of the final cleaning are given on the rental offer.

7. Noise Prevention House Rules

7.1 Each tenant is responsible for ensuring that avoidable noise in the apartment, in the house, the yard and the property does not occur. Volume of radios, TV, CD player and so on have to be put down to reasonable levels which do not disturb other neighbours. Special consideration is the time from 1pm to 3pm and in particular between 10pm and 6am in the night rest time.

7.2 Celebrations and parties are not allowed. Under special circumstances by prior arrangement (tenancy agreement before closing) small events can be permitted by the landlord.

8. Place of fulfilment and jurisdiction Place

Jurisdiction and place of fulfillment is for "Maison de Greunebennet" Liège, Belgium and for Berlin accommodations Berlin, Germany.